Profile

The family-owned company was first established in 1984 as a timber distribution company to serve Jordan’s local market. Home Pillars grew gradually over the first decade since its inception from a tiny retail shop to market leader in under 2 decades. Most critical to the company’s success was the unwavering values system from which all trivial and strategic decisions would be anchored. It is due to this firm vision at the onset that Home Pillars was able to rise to a position of leadership in terms of market share, as well achieving a reputation for integrity at home among internationally amongst suppliers.

Today, Home Pillars is the market leader in the wood products space in Jordan and a key player in neighboring Iraq. Employing a team of 125 people operating 2 logistics centers and 7 retail branches around Jordan, the widest reach among all industry players. With more than 10,000 unique items inside 40,000+ m2 covered warehouses and showrooms spaces, the Home Pillars brand is a well trusted and recognized name inside homes, amongst architects, workshops and construction sites across the region.

In late 2020, Home Pillars extended its reach to North America with its regional sales office based in Toronto, Canada.

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staff team
0
Regional Sales Office
0
Logistics Centers
0
Retail Branches
0
unique items

Profile

The family-owned company was first established in 1984 as a timber distribution company to serve Jordan’s local market. Home Pillars grew gradually over the first decade since its inception from a tiny retail shop to market leader in under 2 decades. Most critical to the company’s success was the unwavering values system from which all trivial and strategic decisions would be anchored. It is due to this firm vision at the onset that Home Pillars was able to rise to a position of leadership in terms of market share, as well achieving a reputation for integrity at home among internationally amongst suppliers.

Today, Home Pillars is the market leader in the wood products space in Jordan and a key player in neighboring Iraq. Employing a team of 125 people operating 2 logistics centers and 7 retail branches around Jordan, the widest reach among all industry players. With more than 10,000 unique items inside 40,000+ m2 covered warehouses and showrooms spaces, the Home Pillars brand is a well trusted and recognized name inside homes, amongst architects, workshops and construction sites across the region.

In late 2020, Home Pillars extended its reach to North America with its regional sales office based in Toronto, Canada.

0
staff team
0
Regional Sales Office
0
Logistics Centers
0
Retail Branches
0
unique items

Value Proposition

“One Stop Wood Shop”

A key value proposition to our diverse and growing customer base is the company’s hard earnt slogan One Stop Wood Shop. We are deeply committed to our slogan and work hard to honor it everyday by staying up to date with all the latest trends and developments in new materials and technologies and always going the extra mile to hear our customers’ pains, suggestions and ideas.

Offering the full spectrum choice

Guaranteed to offer you the widest choice, whether it’s a high-end or a very price sensitive project, or simply to cater for the varying tastes of end users or technical requirements of engineers or craftsmen.

Availability and Service Quality

Our unparalleled retail network reach and dynamic salesforce guarantees that customers will always find their need in one of our locations. We are constantly improving our product fulfillment processes to achieve the lowest out-of-stock rates in the market.

Competitive and Cost-Effective solutions

Economies of scale alongside favorable pricing by our longtime suppliers and partners provides end-users with the right product specification for each price point for today’s fast changing and competitive landscape.

Value Proposition

“One Stop Wood Shop”

A key value proposition to our diverse and growing customer base is the company’s hard earnt slogan One Stop Wood Shop. We are deeply committed to our slogan and work hard to honor it everyday by staying up to date with all the latest trends and developments in new materials and technologies and always going the extra mile to hear our customers’ pains, suggestions and ideas.

Offering the full spectrum choice

Guaranteed to offer you the widest choice, whether it’s a high-end or a very price sensitive project, or simply to cater for the varying tastes of end users or technical requirements of engineers or craftsmen.

Availability and Service Quality

Our unparalleled retail network reach and dynamic salesforce guarantees that customers will always find their need in one of our locations. We are constantly improving our product fulfillment processes to achieve the lowest out-of-stock rates in the market.

Competitive and Cost-Effective solutions

Economies of scale alongside favorable pricing by our longtime suppliers and partners provides end-users with the right product specification for each price point for today’s fast changing and competitive landscape.

Buying peace of Mind

Quality Assurance

Working with some of the world’s most prominent producers, and by systematically performing quality checks on our shipments for additional care, the Home Pillars trademark provides that peace of mind

After-Sales Service

We take our customers complaints very seriously and investigate any claims immediately through our sales engineers whom have developed a firm understanding of the products’ characteristics alongside our QC and Procurement staff.

Buying peace of Mind

Quality Assurance

Working with some of the world’s most prominent producers, and by systematically performing quality checks on our shipments for additional care, the Home Pillars trademark provides that peace of mind

After-Sales Service

We take our customers complaints very seriously and investigate any claims immediately through our sales engineers whom have developed a firm understanding of the products’ characteristics alongside our QC and Procurement staff.

Your Partner – For the Future

Market Sense and Adaptability

The unique positioning provided by our far reaching retail network provides our sales staff with daily interaction and feedback with hundreds of customers with varying needs and backgrounds. This feedback trickles down to other departments and has helped steer our company and has kept us at the forefront, allowing us to catch trends early on and phase out products before they are redundant or outdated.

Integrity and Personal touch

We take ultimate pride in our customers’ trust, and commit to maintaining a personal touch with our customers – which has earnt us the position of ‘Partner’ as opposed to mere ‘Supplier’. Our noticeably low staff turn-over rate of has meant that our customers enjoy uninterrupted long-lasting service quality that is derived from a deep sense of belonging and loyalty by our staff.

Supply Chain and Technology Adoption

Supply chain efficiency and business intelligence has never been more crucial. While valuing personal touch greatly, Home Pillars adheres to best-practices by adopting globally recognized ERP software that optimizes our customer and staff experience, as well our supply chain from demand forecasting to shipment tracking. More importantly, our commitment to achieving higher data-centricity and business intelligence is aiding more effective and timely decision making across the board.

Your Partner – For the Future

Market Sense and Adaptability

The unique positioning provided by our far reaching retail network provides our sales staff with daily interaction and feedback with hundreds of customers with varying needs and backgrounds. This feedback trickles down to other departments and has helped steer our company and has kept us at the forefront, allowing us to catch trends early on and phase out products before they are redundant or outdated.

Integrity and Personal touch

We take ultimate pride in our customers’ trust, and commit to maintaining a personal touch with our customers – which has earnt us the position of ‘Partner’ as opposed to mere ‘Supplier’. Our noticeably low staff turn-over rate of has meant that our customers enjoy uninterrupted long-lasting service quality that is derived from a deep sense of belonging and loyalty by our staff.

Supply Chain and Technology Adoption

Supply chain efficiency and business intelligence has never been more crucial. While valuing personal touch greatly, Home Pillars adheres to best-practices by adopting globally recognized ERP software that optimizes our customer and staff experience, as well our supply chain from demand forecasting to shipment tracking. More importantly, our commitment to achieving higher data-centricity and business intelligence is aiding more effective and timely decision making across the board.

Our Culture

A ‘Human Capital’ centric Culture

We have established and honored a human capital centric culture which has shaped our unique company culture and fostered a deep sense of loyalty and camaraderie among our staff.

Embodying Excellence

Our rigorous selection process of staff ensure that new recruits are made both on the basis of merit, but also based on fit with the company’s culture and values. The favorable benefits offered ranging from incentives programs, healthcare coverage, a healthy social atmosphere and activities within the organization all contribute significantly to attracting the best talent.

Entrust and Delegate

We strongly believe that even highly capable individuals cannot excel if not given freedom and discretion. Therefore, we believe in the value of decentralized decision-making where trust and responsibility are earnt.

Continuous Development

Our staff are regularly enrolled in technical and soft skills courses based on a needs assessment by our HR department, as well our staff’s own needs and drive to develop their skill set and take charge of their career path.

Talent Retention and Promotion

Deep rooted in our philosophy is our belief in retaining and promoting the most deserving staff member from within the organization. This has been key to achieving our exceptionally low staff turnover and healthy drive and competition within the organization.

A holistic approach

Our staff benefit from well above average benefits when compared to the industry standard, ranging from good healthcare coverage, social ties and activities within the organization, to name a few.

Integrity and Loyalty are Key

The unwavering commitment to honor our communicated values and value proposition amongst upper management ensures that such values are honored by our staff across the organization, instilling further the deep sense of loyalty and belonging to the organization.

Our Culture

A ‘Human Capital’ centric Culture

We have established and honored a human capital centric culture which has shaped our unique company culture and fostered a deep sense of loyalty and camaraderie among our staff.

Embodying Excellence

Our rigorous selection process of staff ensure that new recruits are made both on the basis of merit, but also based on fit with the company’s culture and values. The favorable benefits offered ranging from incentives programs, healthcare coverage, a healthy social atmosphere and activities within the organization all contribute significantly to attracting the best talent.

Entrust and Delegate

We strongly believe that even highly capable individuals cannot excel if not given freedom and discretion. Therefore, we believe in the value of decentralized decision-making where trust and responsibility are earnt.

Continuous Development

Our staff are regularly enrolled in technical and soft skills courses based on a needs assessment by our HR department, as well our staff’s own needs and drive to develop their skill set and take charge of their career path.

Talent Retention and Promotion

Deep rooted in our philosophy is our belief in retaining and promoting the most deserving staff member from within the organization. This has been key to achieving our exceptionally low staff turnover and healthy drive and competition within the organization.

A holistic approach

Our staff benefit from well above average benefits when compared to the industry standard, ranging from good healthcare coverage, social ties and activities within the organization, to name a few.

Integrity and Loyalty are Key

The unwavering commitment to honor our communicated values and value proposition amongst upper management ensures that such values are honored by our staff across the organization, instilling further the deep sense of loyalty and belonging to the organization.

Testimonials

IKEA – Amman, Jordan

“Home Pillars staff made the process of nominating the right panels and softwood sizes and grades for the project very smooth. The materials were available in stock throughout the project which really also made our lives easier”.
Mohammad Salah, Project Manager., Arab Tower Contracting Co.

Queen Alia International Airport – Jordan

Home Pillars’ sales staff are professional, responsive, and service oriented. Our project managers and procurement staff also had plenty of choice for the project’s differing wood-panels and lumber needs which was certainly a big plus.

Shadi Habash, Project Manager/Partner., Habash and Deir Contracting Co.

Water Lagoon, Ayla Oasis – Aqaba, Jordan

The complex requirements of this massive water lagoon was executed with the support of Home Pillars’ experienced sales engineers who helped nominate the right plywood specification for the different parts of the projects in collaboration with the engineering and design consultants.

Darwish Bseiso, Project Manager/Partner., Darwish Bseiso Engineering Co.

W Hotel – Amman, Jordan

Home Pillars’ network of retail and wholesale warehouses facilitated a seamless flow of materials to our team and the different sub-contractors. Additionally, they provided exceptional service quality from challenging deliveries to the congested downtown location to the general technical support the sales staff were able to provide about the different panels and lumber options.

Ahmad Yousef, Project Manager., Dubai Contacting Co.

Kempinski Burj Rafal, Riyadh, Kingdom of Saudi Arabia

Our preferred supplier of choice is Home Pillars due to the extensive range of items that from decorative panels to specialty panels and rough lumber, all of which we need for most projects we deliver
Haifa Abu Nemeh. Senior Procurement Officer, Your Content Goes Here

UPS

The range of thicknesses, grades and specifications of plywood, OSB and softwood lumber that is always in stock in several retail locations they operate has been key in making them our preferred supplier.

Iyad Khatib.Procurement Manager, UPS – Jordan

Testimnonials

IKEA – Amman, Jordan

“Home Pillars staff made the process of nominating the right panels and softwood sizes and grades for the project very smooth. The materials were available in stock throughout the project which really also made our lives easier”.
Mohammad Salah, Project Manager., Arab Tower Contracting Co.

Queen Alia International Airport – Jordan

Home Pillars’ sales staff are professional, responsive, and service oriented. Our project managers and procurement staff also had plenty of choice for the project’s differing wood-panels and lumber needs which was certainly a big plus.

Shadi Habash, Project Manager/Partner., Habash and Deir Contracting Co.

Water Lagoon, Ayla Oasis – Aqaba, Jordan

The complex requirements of this massive water lagoon was executed with the support of Home Pillars’ experienced sales engineers who helped nominate the right plywood specification for the different parts of the projects in collaboration with the engineering and design consultants.

Darwish Bseiso, Project Manager/Partner., Darwish Bseiso Engineering Co.

W Hotel – Amman, Jordan

Home Pillars’ network of retail and wholesale warehouses facilitated a seamless flow of materials to our team and the different sub-contractors. Additionally, they provided exceptional service quality from challenging deliveries to the congested downtown location to the general technical support the sales staff were able to provide about the different panels and lumber options.

Ahmad Yousef, Project Manager., Dubai Contacting Co.